Welcome to Xbox Support

Announcements

Error 80070428 when you install the fall 2012 Xbox 360 update
Find your Microsoft account and get help with a forgotten password
Add and update the security info for your Microsoft account
Update your Xbox 360 console software

Billing and Subscriptions

Manage your Xbox LIVE account
Manage your Microsoft account
Renew or cancel your Xbox LIVE Gold Membership
Manage your Xbox LIVE payment options
Troubleshoot Xbox LIVE purchase problems
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Xbox 360, Kinect and Accessories

Using Windows Media Center with Xbox 360
Set up Windows Media Center on Xbox 360
Update your Xbox 360 console software
Disc Drive Solution
Download, move, or delete your Xbox LIVE profile
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Xbox LIVE

Can’t Connect to Xbox LIVE Solution
Xbox 360 Digital Rights Management
Error: Your NAT type is set to strict (or moderate)
Xbox LIVE wireless connection
Service status
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Xbox Music and Video

“Can't play because the item's usage rights are corrupt” error
How to add your music to the Music app
How to add your videos to the Video app
Using Xbox music pass on your computers and devices
Streaming or downloading Xbox Video
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Apps

Xbox on Windows
Amazon Instant Video
HBO GO on Xbox LIVE
Comcast Xfinity on Xbox 360
Watch Netflix
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Games

Play original Xbox games on an Xbox 360 console
Games for Windows LIVE game support
Can’t download games for Windows LIVE content
Copy, move, or delete Xbox 360 content
Manage your Xbox 360 games
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Zune

Zune Questions and Answers
Turn off auto renew or cancel membership
Manage your Microsoft Account
Download or reinstall the Zune Music + Video software
Errors when installing the Zune Software
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Forums

Forums

Get help from the knowledgeable Xbox Community and official Xbox Support!
Ambassador Chat

Ambassador Chat

Chat with an Xbox Community Ambassador now!
Contact us

Contact us

Get in touch with an Xbox Support technician. We are ready and willing to help you!