Nokia Care

@marco4mail Cool! :) Thanks for the kind words. Feel free to tweet us back in case that you need assistance. ^MA http://nokia.ly/1lI1s4Z 

@grshorwich Apologies. Please disregard the previous tweet. ^MA

@jacobscase You're welcome. Please keep us posted. ^MA

@Manmadesmiith You're welcome. :) Feel free to tweet us back in any case that you need further assistance. ^MA

@Duncanwright3 Thanks for the info. Have you tried clearing the cache or even tried using a different browser? ^MA

@VeenFrans Were you able to successfully update your phone to the Nokia Lumia Black? Can you send us a screenshot of your Extras+info? ^MA

@ScottMoyse 2/2 button for 15 sec? We can consider doing a hard reset on both devices by going to Settings > About. Back up your files. ^MA

@ScottMoyse 1/2 How are you doing the soft reset? Is it by turning the phone off and on or by pressing both the volume down and the power

@jacobscase 2/2 via: http://nokia.ly/ONgq7q  . Note that any physical/liquid damage will void the device's warranty. ^MA

@jacobscase 1/2 I see. You can visit one of our Nokia care Points by going to: http://nokia.ly/WvYTZ3  or book an online repair

@DistantFarmerDF Sorry to hear that. Have you reported it to the police & to your operator? Your operator can disable your service. ^MA

@grshorwich Sorry, we're unable to view the link. What's your phone model, the firmware revision # of the phone? Where are you located? ^MA

@VSparxx Rest assured that the relevant team will be doing their best to help you. ^MA

@marco4mail 2/2 files by going to Settings > Email+accounts > tap and hold Microsoft account > Sync. Let us know how it will go. ^MA

@marco4mail 1/2 You can try to set up your phone first, and then connect to your Wi-Fi. Once connected, we can try to manually restore your

@Gianniix90 You're welcome. Keep us posted. ^AR

@MokadiMohlala Hello, how can we help you? ^MA

@z_rudy I see. Your operator should release an update for your Lumia 1020 for it to be able to support 4G con... http://nokia.ly/1gqxaj7 

@Duncanwright3 What's your phone model? When and where did you purchase it? ^MA

@Manmadesmiith 2/2 Vine > ... > Settings > About > Feedback. ^MA