DevoteamManaged Services – Google Cloud Support

Devoteam Google Cloud Support

Focus on building the future on Google Cloud. Dedicated experts work behind the scenes, 24/7, ensuring your cloud environment is always optimised, secure, and running smoothly. Think of Devoteam as the team that keeps the lights on, so you can dream bigger.

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Google Cloud Diamond Co-sell Partner

Be Guided by Cloud Natives

As the cloud has grown, so has our expertise. We bring a wealth of experience to help you navigate and thrive in the world of modern, scalable cloud applications.

Next-generation Managed Services

Beyond the break-fix! We are a managed services provider architecting proactive solutions and leveraging intelligent automation to keep your cloud environment ahead of the curve.

Triple-certified Experts

We are certified MSP across all three major clouds including Google Cloud.

Devoteam’s offering

What’s included in
Managed Google Cloud Support?

Support

  • 24×7 unlimited technical support for issues, defects, and unexpected behaviour of the GCP platform
  • Support for usage questions and billing problems
  • Support portal and case response SLA
  • Free access to the Devoteam Insight platform

Escalation

  • Escalation to Google Cloud via Partner-led Premium Support
  • Close interlock with Google’s Infrastructure and Product teams through the Partner Operations Manager

Priority Level

P1 Critical impact

P2 High impact

P3 Medium impact

P4 Low impact

Devoteam Support

15 minutes, 24×7

2 hours, 24×7

4 hours, 8×5

8 hours, 8×5

SLA

Guaranteed P1 response

24×7

P1 and P2 case handling

%

Consumption-based pricing

∞

No case limit

Why Managed Google Cloud Support by Devoteam?

With Managed Support, you experience a more efficient and effective approach to cloud management. Leave the management of your IT infrastructure to the top experts,  so you can focus on your business.

Challenges you tackle with Managed Support:

  • Complexity: Modern cloud environments are intricate and require specialised knowledge to optimise performance, security, and costs.
  • Resource constraints: Internal IT teams may be stretched thin struggling to keep pace with the evolving cloud landscape.
  • Time-to-market: Managing cloud infrastructure can slow innovation and delay the launch of new products and services.
Contact Devoteam today

Benefit from Awarded Google Cloud Expertise

with a trusted Google Cloud Partner

Devoteam is a Google Cloud Diamond Partner, an awarded Google Cloud Managed Services Partner, Google Cloud Managed Security Services Partner and a GenAI Services Partner.  Our team of 750+ Google-certified experts, with 17 Google Cloud Advanced Competencies, help hundreds of organisations grow with Google Cloud, and moved over 1 million users to Google Workspace.

Devoteam celebrated five awards in  2025: Google Cloud Artificial Intelligence Partner of the Year – Gemini for Google Workspace – Sales & Services, Google Cloud Country Partner of the Year – Indonesia, Google Cloud Country Partner of the Year – Benelux, Google Cloud Infrastructure Modernization Partner of the Year – EMEA and Google Cloud Talent Development Partner of the Year – EMEA.

In 2026, Devoteam was recognised as a Google Cloud and Google Workspace Co-Sell and Service Diamond Partner. This reinforces Devoteam’s position as a global leader in delivering exceptional value for customers through the Google Cloud ecosystem.

Get inspired by our customers’ success stories

countries served

18

customers

2600+

certifications

1800+

Google Experts

750+

Google experience

15+ yrs

competencies

20

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Let’s talk about cloud operational excellence.